Refund Policy

Refund Policy 1. Digital Service Nature KaizenAI provides digital services, credit-based usage, and access to third-party AI generation providers. Because processing starts quickly after launch, refund eligibility is limited. 2. Credit Packs If unused purchased credits were delivered incorrectly because of a billing error, duplicate charge, or technical issue caused by the platform, you may contact support for review. 3. Used Credits and Completed Generations Credits already spent on completed or successfully processed generations are generally non-refundable. 4. Failed Generations If a generation fails due to a confirmed platform or provider-side error, the system may automatically restore the charged credits. If that does not happen, contact support with the task ID for manual review. 5. Subscriptions and Recurring Billing Subscription payments are generally non-refundable for the already started billing period unless required by applicable law or unless a duplicate or incorrect charge occurred. 6. Chargebacks and Abuse Fraudulent refund requests, abusive chargebacks, or attempts to use the service and then reverse payment may lead to account suspension. 7. Contact For billing or refund questions, contact the administrator through the support channels listed on the site and include your payment reference or task ID where possible.